Frequently Asked Questions

Browse curated trips or influencer-led experiences, choose your dates, and complete checkout directly on Xploroo. You’ll receive a confirmation as soon as payment is processed.

Yes. Every influencer on Xploroo has their own profile with curated packages and exclusive links, so you can book the same trips they recommend, directly through them.

All payments are processed through encrypted, PCI-compliant payment gateways. Xploroo never stores your full card details on its own servers.

Cancellation windows vary by package and are shown at checkout before you pay. Most trips offer a full refund if cancelled a set number of days before departure.

Yes! Apply through our creator partnership program. Once approved, you get your own storefront, exclusive package links, and access to referral earnings.

Influencers earn a percentage of every booking made through their unique link. Commissions are tracked automatically and paid out on a regular schedule.

Reach our support team any time through the Contact Us page, or email us directly — we typically respond within one business day.

Yes — as soon as your payment is confirmed, you’ll receive an instant booking confirmation by email with your trip details and reference number.

Xploroo VIP is a membership tier for travelers who want priority access to select experiences and creator collaborations. Full membership details and perks are shown on the VIP page before you join.

Xploroo Globe lets you explore destinations and creator-led experiences visually, so you can discover trips by location before diving into the full package details.

Vlog Shoot Packages are curated trips designed around content creation, giving travelers shoot-friendly itineraries alongside the regular travel experience.

Play & Win lets you take part in quizzes and challenges on Xploroo for a chance to win rewards. Head to the Play & Win page and follow the on-screen instructions to join.

Entry details for each Play & Win quiz or challenge are listed on the Play & Win page itself, so check there before joining any specific activity.

Inclusions vary by trip and are listed in full on each package’s own page, covering things like accommodation, activities, and any guided experiences bundled with that specific package.

Open the package page for the trip you’re interested in — available dates and slots are shown there, and you can proceed straight to booking if it’s open.

For any changes to an existing booking, reach out to our support team through the Contact Us page and they’ll walk you through the options available for your specific trip.

You can browse packages and influencer profiles without an account, but you’ll need to sign up or log in to complete a booking and keep track of your trips.

Once you’re logged in, you can manage your account and profile details from your dashboard.

Yes. Your data is handled securely, and payments are processed through encrypted, PCI-compliant gateways — Xploroo never stores your full card details on its own servers.

Each influencer profile shows the ways you can connect with them, so you can reach out with questions before booking a trip through their page.

Accepted payment methods are shown at checkout and may vary depending on your location and the package you’re booking.

Once you submit your creator application, our team reviews it and you’ll be notified of the outcome. Approved creators get access to their own dashboard and profile.

Yes — many influencers curate exclusive packages and experiences that are only available through their own profile page.

Reach out to our support team through the Contact Us page — they’re the best point of contact for any issue before, during, or after your trip.